Hearing Aid Adjustments Made Accessible: Hearing Care Company Announces

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COVID-19 forced some of the small clinics to stop operating or limit their patients making it challenging for hearing impaired individuals have an appointment.

Hearing are clients can now access professional hearing care - including fine-tuning and adjustments to their hearing aids - through an app on their smartphone.

With this new technology, Hearing Care Professionals (HCPs) can send adjustments directly to an app on the client's smartphone, allowing them to select when and where they want to apply the adjustments to their hearing aids. Giving clients control of when hearing aids empowers them to manage their hearing care outside of clinic hours or protocols. Providing remote adjustments allows clients who live in remote regions, face accessibility or health issues, and experience scheduling conflicts to access the healthcare they need at a time that's most convenient for them.

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"Businesses are rapidly adapting in response to customer needs, and we know hearing care should be part of that too," says Shaun Coghlan, Senior Product Manager of eSolutions at Unitron. "With remote adjust, we're making it possible to receive the high level of care they're used to without the worry of trying to get into the clinic."

Unitron is a hearing solution company and now has a global footprint in over 60 countries.

Remote and client-centered services are growing in demand, with a rising trend of consumers wanting more independence over their healthcare and the ability to dictate when they receive medical services. According to Health Quality Ontario, COVID-19 forced many non-emergency clinics to pause elective procedures and limit the number of patients attended to in the Spring of 2020, increasing clinic wait times. Ultimately, remote adjust is a unique solution for all Hearing Care clients when access to services is more difficult. There is no longer a need to come into close contact with an HCP, and clients can bypass longer than usual wait times when updating the gain or compression of their hearing aid. The innovation can save hearing-impaired individuals from being safe against the coronavirus spreading because they won't have to get their hearing aids adjusted by a healthcare professional.

"With remote adjust, HCPs can modify gain and compression for each sound environment to help people enjoy better hearing," says Shaun Coghlan, Senior Product Manager of eSolutions. "You don't have to be in the same place at the same time to provide a high level of professional support."

The ultimate benefit for consumers is the empowerment that on-demand healthcare provides. With Unitron's remote adjust technology, clients decide what is right for them and how much control they want to take with their hearing aid settings, ensuring they can be active participants in their hearing care. Unitron continues to innovate hearing care technology, with an open platform approach that ensures hearing care is accessible and unique to each patient.

"We know exceptional service that helps people get the most from their hearing solution is important and can extend beyond the clinic," says Sandra Fulton, VP Group Marketing. "With remote adjust, HCPs and clients can feel confident in support and performance, contributing to a better hearing care experience."

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